Our product is very unique and we thus have clients from all over the world. We do our best to choose the most efficient couriers and we even cover customs if the destination country allows it. We do all we can to make our international clients’ experience as seamless as possible. Most of our products are shipped from our main DUBAI warehouse. We ship within 48 hours and depending on your shipping choice you should receive your set within 10 business days.

Yes! We offer a 30-day return policy. Simply contact our customer support team and you will be in good hands.

We do all we can to clear customs before our work is shipped. Many countries allow us to pre-pay customs and we always do. That being said, there are times when customers may be charged customs, but this is very rare.

Yes. We take great care to source the finest natural materials.

Yes. We take the utmost care to secure our e-commerce platform with highly secure payment gateways and SSL-protected transactions.

Unfortunately, we only accept online payments. Rest assured that your satisfaction is guaranteed with our 30-day return policy.

We take great care to choose the most efficient couriers. We take our post-purchase service very seriously and do all we can to ensure a hassle-free experience. All orders are sent via ARAMEX or FEDEX.

Our headquarters and fulfilment centre is in Dubai, UAE. Our shipments are always shipped express and are all insured.

All of our products are handmade. Because of that, we need 1 to 3 days to prepare your order due to selected products. Shipments are fulfilled within 48 hours of your order and take approximately 7-10 business days to arrive.
Products would be dispatched in about 1-15 days due to availability of your order, special situations or custom-made inquires.